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Please note: orders placed between December 24, 2007 and January 6, 2008 will be shipped on January 7, 2008. We apologize for any inconvenience.

We are pleased to provide free shipping within the continental US. (Orders shipped to Alaska, Hawaii, APO, FPO and US territories require shipping by USPS delivery and are assessed a supplemental charge which is calculated when you check out). Failure to select this shipping option when ship to address falls within this category may delay your order.

Orders are usually shipped within 2 business days of receipt and as of ship date, it takes an additional 1-9 business days depending on the destination. We predominantly ship by DHL, however in some cases, we will ship by UPS or FedEx. Please provide a street address for delivery of all orders (no PO boxes). If you provide a PO box, this will delay shipment of your order.

Need to get your order in a hurry? No problem. We offer the following expedited delivery options at an additional charge:

-2nd day shipping (guaranteed delivery within 2 business days - may take up to 4 days total as of when you place your order)
-Next day shipping (guaranteed delivery by the following business day - may take up to 3 days total as of when you place your order) 

How much will expedited shipping cost?
A surcharge will be assessed at time of checkout depending on level of service selected, weight and final destination of the package. You can preview the cost for expedited shipping options on any order by selecting the option on the shipping page and proceeding to the billing page. The shipping charge will be displayed and can be canceled or changed by returning to the shipping page and selecting another shipping option. 

If you require delivery by a particular date, please indicate this in the comments field of the order form and we will try to accommodate your request. 

If you have any questions please email us at sales@importu.com

International Orders:
We do not ship to destinations outside the US. We apologize for any inconvenience.

Please note: a charge of $5.00 will be assessed for changing a shipping address (either through us or directly with the carrier) after your order has been shipped. Please make sure you have the correct shipping address information before your order is shipped!



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